Kirsten POLLARD

  
 
 
 
  
 
4.6
 
4.6
 
Top Rated Service 2026 
 
 
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 Bianca Busuioc 
 
5 September 2026
 
 
 Trustindex verifies that the original source of the review is Trustindex. 
Great rental house but with mice We rented villa Mia in Arcachon, great location, but subject to mice in the living and bedroom on the ground floor. Only after insisting the team took it seriously and sent a professional (one week into our rental period) who confirmed multiple entry points for mice in the house and placed traps with poison. We received a meager compensation, disproportionate to the price of the two weeks rental.  The rental house is otherwise in great condition.
  
 
 
 
 
 
 Posted on Google  
 
  
 
 
 Bianca B 
 
5 September 2026
 
 
 Trustindex verifies that the original source of the review is Google. 
+0
We rented villa Mia in Arcachon with our family in August. Our experience was unfortunately influenced by the presence of mice in the living room and bedroom on the ground floor. One evening we have actually seen a mouse crossing the living room.  We had mouse droppings in the bedroom next to the bed, in the bathroom, and in our luggage. The team intervened after we insisted, and a professional came one week later to place mouse traps with poison (which only work after a number of days).  A minimal financial compensation was offered by the company, disproportionate when judged against the price of the two weeks of rental. Apart from this, the house is very beautiful, wonderful pool, great and quiet location. The house however has entry points for mice and should undergo a proper check before being rented again.
  
 
 
 
 
 
 Posted on Google  
 
  
 
 
 jonida skendaj 
 
4 September 2026
 
 
 Trustindex verifies that the original source of the review is Google. 
The place is very beautiful, with all amenities and you feel like home. It is surrounded by greens and birds singing and has a wonderful light all day. Its location 10 minutes by walk to Plage de la Corniche is great. Jennyfer was of a great assistance, with all hints, infos, and assistance on how to benefit the best Pyla and Arcachon. She is lovely.
  
 
 
 
 
 
 Posted on Google  
 
  
 
 
 Sébastien Mamalet 
 
4 September 2026
 
 
 Trustindex verifies that the original source of the review is Google. 
First visit and I'm very happy to have come and see the two towers.

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 Clement Duteil 
 
4 September 2026
 
 
 Trustindex verifies that the original source of the review is Google. 
We rented a villa in Pyla with Christie's. I highly recommend both the BAIA villa and the agency staff, who were always available and responsive from arrival to departure.

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 Fabrice 
 
31 August 2026
 
 
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I would like to extend my sincere thanks to Mr. Guillaume Fouché, our sole point of contact throughout the sale of our house, for his professionalism, attentiveness, and kindness. After a preliminary sales agreement was signed and our buyers withdrew in 2025, Mr. Fouché remained loyal to us, despite the many hours and energy he expended. An eternal optimist, he dispelled our doubts during a challenging economic climate and was always there for us, attending every viewing. Always available, both in person and by phone (very important to us in a real estate agent), and quick to respond with his reports, he finalized our sale very recently, thanks to his dedication, loyalty, and commitment. A huge thank you, Guillaume!

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 Posted on Google  
 
  
 
 
 Steve Meeks 
 
31 August 2026
 
 
 Trustindex verifies that the original source of the review is Google. 
I cannot speak highly enough of the service from Olivier Demessemakers at Maxwell Baynes and Laurence Picherit in particular who sat with me for 3 hours after my purchase of a wonderful1 million+  euros manor house in Charente Maritime was completed to help me take over the electricity and internet accounts for the property.
  
 
 
 
 
 
 Posted on Google  
 
  
 
 
 Marie-Martine RAULT 
 
30 July 2026
 
 
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We are delighted to have entrusted the sale of our property to Olivier Demessemakers. His professionalism, keen sense of diplomacy and negotiation, and patience overcame all obstacles. A huge thank you for this expertly handled sale, completed in just seven months.

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 Posted on Google  
 
  
 
 
 Loredana Peticila 
 
27 July 2026
 
 
 Trustindex verifies that the original source of the review is Google. 
We had a wonderful stay at the villa. Although we encountered a few challenges during our visit, Jennifer was always available, responsive, and genuinely committed to making sure everything was resolved as quickly as possible. The service she provided was exceptional. I don't often leave reviews, but Jennifer absolutely deserves the recognition. Thank you for everything you did to make our stay enjoyable, we truly appreciated it and would happily stay here again.
  
 
 
 
 
 
 Posted on Google  
 
  
 
 
 Consulat Haiti 
 
26 July 2026
 
 
 Trustindex verifies that the original source of the review is Google. 
Good, meets expectations

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 Posted on Google  
 
  
 
 
 Samantha Mace 
 
20 July 2026
 
 
 Trustindex verifies that the original source of the review is Google. 
+0
We had an exceptional experience with Olivier at Maxwell-Baynes throughout the purchase of Château de la Tillade. From day one, Olivier went above and beyond anything we expected from an estate agent. He took the time to truly understand our vision for the château, even preparing and delivering a presentation to the Mayor on our behalf to explain our plans for the property. His commitment and support were outstanding from start to finish. Olivier's English is excellent, which made the entire process so much easier for us. He was always available to answer our questions, responding incredibly quickly and providing clear, honest, and knowledgeable advice whenever we needed it. Buying a property in another country can be daunting, but Olivier made the experience enjoyable and stress-free. His professionalism, dedication, and genuine enthusiasm gave us complete confidence every step of the way. We cannot recommend Olivier highly enough. If you're looking for an estate agent who genuinely cares about his clients and will go the extra mile, Olivier is simply outstanding. Thank you, Olivier, for helping us find and begin this exciting new chapter at Château de la Tillade. You are welcome anytime! Samantha & Elliot
  
 
 
 
 
 
 Posted on Google  
 
  
 
 
 de salvert solange 
 
18 July 2026
 
 
 Trustindex verifies that the original source of the review is Google. 
First of all, I want to commend Olivier's patience with a family forced to part with their family home. He found solutions for everything, navigating the complexities of French bureaucracy. Bilingual after several years in the US, he was supportive of us but also attentive to the English buyers who also had their own questions. Living in France isn't something you can just wing! My children and I thank you for your attention, your smile, and of course, your patience. Solange

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 Posted on Google  
 
  
 
 
 A Google User 
 
12 July 2026
 
 
 Trustindex verifies that the original source of the review is Google. 
Thank you to the agency for a very smooth stay. The villa is ideally located in Pyla Plage and perfectly matched the description: beautiful, spacious, and well-equipped. A big thank you to Jennyfer for her warm welcome and support throughout our stay! We had a wonderful summer holiday!

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 Posted on Google  
 
  
 
 
 Caroline de RANCOURT 
 
9 July 2026
 
 
 Trustindex verifies that the original source of the review is Google. 
We sold our house through Guillaume Fouché. Excellent communication, very professional, and excellent marketing, both in terms of the photos and video, and the property valuation. A quick sale. Thank you.

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 Posted on Google  
 
  
 
 
 Malek Daher 
 
4 July 2026
 
 
 Trustindex verifies that the original source of the review is Google. 
“I contacted this agent several times regarding the sale of a luxury property. My messages went unanswered. After a phone conversation, I was told a callback would be made, which never happened. For an agency specializing in luxury real estate, this lack of responsiveness and follow-up is particularly disappointing and unprofessional.”

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 Posted on Google  
 
  
 
 
 Palhol Elsa 
 
1 July 2026
 
 
 Trustindex verifies that the original source of the review is Google. 
We were assisted by Mr. Fouché over the past few months with a sale and a purchase. We greatly appreciated his availability, sound advice, candor, and good humor. Our interactions were always easy and pleasant. He understood our needs and answered our questions with honesty and kindness. He is highly professional. We recommend him without hesitation.

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